Have any of you, like me, misplaced your EZ-Link card before?  I hate the panic process after, especially when I JUST topped up my card, and after telling my mother that I misplaced it, she scolds me and remarks that I'm throwing free money away.

Now there's a solution to that problem, AND lots of other conveniences that come along with it! No more 'sian' face whenever I lose my EZ-Link card!! Just imagine, you can RECOVER the amount you lost, and more!


Recently, Ez-Link created this programme called 'Activate!' which, after registration, provides many value-added, complimentary services to card holders, like recovering your money, checking transaction history etc!



**Note that ‘Activate!’ only applies to adult ez-link cards issued by EZ-Link and does not apply to concession cards issued by the Land Transport Authority (LTA). 

Let me explain the benefits so you'll get a clearer picture, or if you're already convinced, just skip ahead to find out how to register!

1) Recover your money when you've lost your card
If you've lost your EZ-Link card, you can block usage of your card and recover the value that was on your card after it's been effectively blocked!


If you've lost your card, click here to find out what you have to do to block any further transactions from going through! Once your card has been blocked, you can proceed to obtain a refund for your card balance, if you follow the instructions here.

Plus, should there be unauthorised usage of funds between the time the customer calls EZ-Link to block their card and before the card is successfully blocked, EZ-Protect provides an additional safeguard of up to SGD 10. I feel extra safe about my EZ-Link card now!

Under EZ-Manage, all card holders can register up to three ez-link cards at one time, so be sure to register to be able to enjoy these perks and protect yourself from unauthorized usage of your card!

2) Monitoring your expenditure
I don't know about you, but I never monitor my transport spending. If I travel from Orchard to Raffles place and it's supposed to be, say $2, I never actually checked that there was a $2 deduction on my card.

And don't even mention 'transfer' discounts when you take the train, then a bus. I just completely relied and trusted the calculations. I wouldn't even know if I've been charged more on a ride, which isn't very healthy, but there was just no convenient way to monitor it.


However, after registering with ‘Activate!', I'm able to check my transaction history for up to three months, on the EZ-Link mobile app or on the website. This allows me to track my expenditure, and notice when I've been charged a different amount if I've always been taking the same route!


This is really useful because the checking of transaction history was previously only available at the General Ticketing Machine (GTM) or Add Value Machine (AVM) at MRT stations, which usually has long queues or is 'out of the way' so I never bothered to check.


Note: As I just registered, you can't see my past 30 days transaction history, only up to yesterday's transactions. So here's my travel times and amounts yesterday!

Oh, and looking at my balance amount reminds me that I need to top-up my Ez-Link card tomorrow. Hehe.

3) Discounts and promotions!


Look out for discounts and promotions from EZ-Link and its merchants, that are exclusively for Activate! members!

If that's not enough, get this.

Ez-link cardholders who register with Activate! will stand a chance to win up to S$3,000 worth of CapitaLand vouchers. (Terms and conditions apply.)

To enjoy all the benefits of ‘Activate!’,  register online for free at www.ezlinkactivate.com.sg, or by signing up via the EZ-Link app available at the iTunes App and Google Play store. Just search 'EZ-Link' in your app store and download away to use it while you're on the go!




After the system has verified your EZ-link number, an sms with your one time password will be sent to your phone! (remember to follow the upper and lower case alphabets!)

Next, you'll need to fill in your postal code etc, and there is a check box for free insurance over your ez-link card, which I ticked, and I recommend that you guys check it too!

What it means, in essence, is that you get to claim up to $10 for your lost card once a year. Of course, more terms and conditions apply. I checked it because, getting reimbursed for losing your ez-link card sounds like a good deal to me!